RIGHT CLICK SUPPORT

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back to creating.

Tell us what happened. For purchase or activation issues, include your order reference.

Email support directly: support@convertright.app

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The app or Finder menu does not appear

Install guide · Right-click menu missing?

Windows portable app

Extract the entire ZIP, then open ConvertRight.exe.
Add a video, choose MP4, enter target MB and choose a resolution limit.
The optional right-click menu currently provides audio conversion. Video compression is available in the app window.

macOS installer

Open the downloaded DMG, then double-click RightClick Converter Installer.pkg and finish installation.
In Finder, select a local MP4 file and right-click it. Choose Extract audio as → MP3. The installer attempts to enable the extension for you.

If the shortcuts do not appear

Open System Settings, then follow the path for your version:

macOS 15 and later: General → Login Items & Extensions → Extensions. Find RightClick Converter under the installed extensions and enable its Finder extension.
macOS 13–14: Privacy & Security → Extensions. Find the app under Added Extensions or Finder Extensions and enable it.

An older installation may be named Finder Audio Tools. Settings labels vary by macOS version; search System Settings for “Extensions” if needed. Close and reopen your Finder window, then try a local file in Downloads.

Apple’s current extension settings guide ↗ · macOS 13–14 guide ↗

Still missing? Contact support with your macOS version and what you see in Extensions. Do not send confidential media.

Windows: extract the entire ZIP and open ConvertRight.exe. Video compression is in the app window; the optional context menu handles audio.

Payment or activation needs help

Start checkout from the installed app on the computer you want to activate. Windows and macOS licenses are separate. Contact support with your order reference and operating-system version if activation does not complete. Do not include card details.

A video will not compress or looks too soft

Try a larger target and keep free disk space for temporary files. Small targets can reduce detail, especially in long or fast-moving footage. Windows accepts SDR video; export an SDR copy of HDR footage first. Mac compression converts HDR to SDR.

The audio includes music or sounds different

Extraction retains the existing audio mix and does not isolate voices. MP3 encoding is lossy and uses a built-in preset without bitrate controls. WAV is available for editing but cannot recover missing source detail.

Contact support.